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News - Coronavirus

If a member of your household tests positive for Covid-19 please let the school know immediately either by phoning and speaking to someone –  020 8660 4863 – or emailing:
This is particularly important if you receive a result over the weekend.


National Lockdown

The whole of England is now under National Lockdown restrictions. As per March 2020, you are not allowed to leave your house apart from reasons set out in law. These include leaving your house to get food, attend or gain medical help or for a daily exercise such as a run or walk. Schools are only open to pupils of key workers or those classed a vulnerable – more information on our school opening plans can be found here. 

On 27th January, the Prime Minister announced that it’ll not be possible to resume face-to-face learning for the majority of pupils and students until 8 March at the earliest. 

Above all, during this time – please do remain safe.

Please remember: wash hands, cover face, make space.

The latest guidance is available on the government website – and we update our school website regularly. You can find information under the News and Dates tab/News.

If you have any concerns about this period of time, please speak to the school or contact us via and we will be happy to help. Above all, please do stay safe.


If you have a smart phone (such as an Apple iPhone, or Android device) then please think about downloading and using the free NHS Covid-19 app. This provides free and fully anonymous system to help reduce the spread of Covid-19 as well as provide the latest information to your phone. It is now available in many community languages too. 

Delayed start to the Spring Term 2021

The Government announced today (Weds 30th December), that in order to help contain the community transmission of coronavirus, some restrictions to primary education settings are required in certain areas. It has now been made clear that Croydon schools, including The Hayes, will not reopen on Tuesday 5th January (the day after our INSET day), for all children as planned. The accompanying guidance shares the Government's advice for schools to act on as they can within their setting. 

It seems unlikely at this stage that any schools in Croydon will reopen before February Half Term and parents should plan on this basis. More updates will follow on this page so please check back when you can. Please stay safe and well and thank you for your support during these challenging times.


Poster and flowchart for Parents and Carers

Coronavirus Action Plan and Updates


We have produced this Covid-19 ‘dos and do nots’ (click on the name) to help explain what to do if you, someone in your household or your child shows symptoms of Covid-19.


Information Links (external - please click on the titles)

*Latest information from the Government

*National Lockdown - stay at home (January 2021)

*Latest information from the NHS, including an online check to see if you or your child are showing symptoms of covid-19 and how to organise a free test. Click here.

*NHS Test & Trace App: information on how to download the free, anonymous, NHS Test & Trace app for modern smartphones to help protect both our school and the wider community with the spread of Covid-19. 

*GOV.UK: latest information from the English government on Covid-19. 
*Guidance for Parents and Carers of Children Attending Out of School Settings During the Coronavirus Outbreak.

*Is it a cold, flu or coronavirus? An article from the BBC which explains the differences between having a cold, flu or coronavirus.

*Public Health England has a dedicated webpage with a range of posters and digital materials at:

Sign up is quick, free and means you will be alerted as more resources are made available.

*Department for Education Coronavirus helpline: a DfE helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687. Email: Opening hours: 8am to 6pm (Monday to Friday)

*List of Online Education Resources for Home Education


Support for Parents and Children